Bluebell 33 Ltd. is a company registered in England and Wales. Company number 04736645, VAT number GB 813 5953 23, registered office C/O Brayne, Williams & Barnard Limited Rosemount House, Rosemount Avenue, West Byfleet, Surrey, England, KT14 6LB. Your use of the Bluebell 33 website and by placing an order with Bluebell 33 you will be deemed to have read, understood and agreed to these terms and conditions. These terms and conditions are supplemental to any additional terms that might apply to specific transactions such as special offers, promotions or the use of gift vouchers whose terms are set out separately.

Placing an order with Bluebell 33

You can place an order online at the Bluebell 33 website, by phone on +44 1932 506 406, by posting your order to Bluebell 33 Mail Order, 39 Baker Street, Weybridge, Surrey, KT13 8AE. When you place an order you are making an offer to Bluebell 33 to purchase the goods detailed in the order subject to these terms. When you have placed an order online we will send you an automatic email confirmation that your order has been received. This email is not a confirmation that your offer to purchase the goods has been accepted and it is not a confirmation that we will be able to meet your order. A contract between you and Bluebell 33 for the sale of the products will only exist once the order has been accepted, processed and despatched to you. All new orders are deemed separate and each is treated individually. Prices and availability of goods are subject to change without notice. If the product(s) on your order are not available within 4 weeks we will notify you by email or telephone.


Bluebell 33 may cancel any sale and not supply the products if it is reasonable to do so and may change or discontinue the availability of products at any time at its sole discretion. If an order is cancelled, any payment made for the products will be refunded in full. You may normally cancel your order up to the point of packing in our warehouse. If you do cancel your order within this time any payments made by you will be refunded.

Price & Payment

We currently accept online payment by Visa, Mastercard and Paypal. To ensure that shopping online is secure we encrypt your credit/debit card details. You must pay for your order before it is delivered. Payment will be taken when your order is placed. The prices shown on the Bluebell 33 website are quoted in UK pounds sterling including VAT at 20%. Outside the UK your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that all charges and refunds are in the currency in which you placed your order. Bluebell 33 cannot be held responsible for any loss due to exchange rate fluctuations. Delivery outside the EU may be subject to local import taxes which are your responsibility where they apply. We cannot advise you of these charges, please consult your local customs office.


A delivery charge will be added to your order where appropriate. You will be notified of the delivery cost for your order before you submit your payment details. We will make every effort to deliver to you within the time stated but we will not be liable for any loss or damage caused to you directly or indirectly by late delivery. All dates quoted for delivery are estimated delivery dates times and may be subject to change.


We hope that your order will be to your complete satisfaction, if however you change your mind please contact us within 30 days a with your order number and reason for return.  We recommend that you return your goods by Recorded Delivery as a receipt of proof of shipping. All items must be returned in their original packaging and condition. We will not be responsible for the return postage costs unless the goods are faulty then the postage costs will be refunded by us.

All goods should be returned to:

Bluebell 33

Warehouse Unit 4,

Wick Farm Wick Lane




We will write to you by email to confirm receipt of your goods and refund details.

Please note that we can only accept return of goods at the above address. Goods purchased at the Bluebell 33 Shop, 39 Baker Street, Weybridge, Surrey, KT13 8AE must be returned direct to the shop. Goods purchased from any other store must be returned to the store where they were purchased.

Conformity of Goods

The content of this site is provided free of charge for information purposes only. Bluebell 33 tries to ensure that the information presented on the site is both true and accurate. However, Bluebell 33 Ltd, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content. We take extra care to ensure that the specifications and descriptions of Bluebell 33 products are accurate but they are not intended to be binding and are intended only to give a general description of the products. The colour accuracy of the colour-way options displayed within the site will vary dependant on a number of factors and as such should be seen only as representative. As part of its process of continuous improvement, Bluebell 33 Ltd reserves the right to alter specifications and colours without notice. Consequently, products available may vary slightly in colour from that shown on the current site. We also try our hardest to ensure that colours are reproduced as accurately as possible though we cannot control differences that may occur through technical issues online such as different browsers and monitors. All dimensions are in millimetres or centimetres and measured at the widest point. Many products are hand finished or hand-foiled so may vary slightly.

Intellectual Property

All copyright, trademarks, design rights and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us or our licensors (as appropriate). The content of this website, including but not limited to any text, content, video, audio, visual clips, logos, button icons, and the selection and arrangement thereof are the property of Bluebell 33 Ltd or its content suppliers and are protected by UK and international copyright and trademark laws.

All material and content contained within this website is made available for your own personal and non-commercial use and that you may only download such material and content for the purpose of using this website. You must also further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content, either yourself or through the assistance of a third party.

All Bluebell 33 products are the property of Bluebell 33 Ltd and are protected by UK and international copyright laws.  All software used on this site is either the property of Bluebell 33 Ltd or its software suppliers and is protected by UK and international copyright laws.

ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with Bluebell 33 and using this website as a shopping resource only. Any other use of materials on this website including reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Bluebell 33 Ltd is strictly prohibited.

Liability and Indemnity

Bluebell 33 does not seek to exclude or limit liability for death or personal injury resulting from the negligence of Bluebell 33 Ltd or any of its directors, employees or agents or for any fraudulent misstatement. These terms do not affect your statutory rights as a consumer, which are available to you. To the fullest extent permitted by law, Bluebell 33 shall not be liable to you for any loss or damage of any kind arising out of or in connection with the use of this website, the supply of the products or their use or resale by you, including without limitation any direct, indirect or consequential loss whether or not such arises out of any problem you notify to Bluebell 33. Bluebell 33 shall have no liability to pay any money by way of compensation. Bluebell 33 Ltd has taken all reasonable care in the preparation of the contents on this website, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Bluebell 33 Ltd makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Bluebell 33 Ltd reserves the right to change price and availability information without notice. Bluebell 33 Ltd shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this website. Bluebell 33 Ltd shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising. Bluebell 33 Ltd makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms. In any event, Bluebell 33 Ltd’s sole liability and the user’s sole remedy for any defective product(s) supplied under these Terms shall be the replacement by Bluebell 33 Ltd of the defective product(s). While Bluebell 33 takes all reasonable endeavours to ensure a fast and reliable service, it does not guarantee that your use of this website will be error or interruption free and will not be responsible for any loss of, disruption or corruption of any material in transit or data when downloaded onto a computer system.

Bluebell 33 Ltd will take all reasonable precautions to keep the details of your order and payment secure, but, unless it is negligent, it cannot be held liable for any losses caused as a result of unauthorised access to information provided by you.  

The entire liability of Bluebell 33 under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these terms and conditions.

You agree to indemnify and hold Bluebell 33 Ltd, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim or demand, including reasonable solicitor’s fees, made by any third party due to or arising out of content you submit, post to or transmit through the Site, your use of the Site, your connection to the Site, your violation of the Terms and Conditions, or your violation of any rights of another person or entity.

Force Majeure

If the manufacture or delivery by normal route or means of delivery or shipment of the Purchaser’s goods or part of them is delayed or made impossible by events beyond the control of Bluebell 33 Ltd or an event falling within the meaning of the term “force majeure”. This includes but is not limited to strikes, lock-outs, differences with workmen, civil disturbance, war, Queen’s enemies, act of God, epidemic/pandemic, storm, flood, accident to machinery, Government requirements, quota or licence restrictions, Bluebell 33 Ltd will not be liable for any delay or failure to deliver which directly, or indirectly is attributable to such events.


As a consumer you are protected by the normal laws of England, in particular The Sale and Supply of Goods Act 1994 (c. 35) and the Consumer Protection Act 1987 (c.43)

HTML Links

Some hypertext (HTML) links on this website may lead to websites which are not under the control of Bluebell 33 Ltd. Accordingly Bluebell 33 Ltd makes no representation or warranty concerning the content of these websites and accepts no responsibility or liability in respect of the material on any website, which is not under the control of Bluebell 33 Ltd. Please note that Bluebell 33 is not responsible for the content or privacy practices of other websites that it may link to. Bluebell 33 Ltd is providing these hypertext links to you only as a convenience, and the inclusion of any such hypertext link does not imply an endorsement by Bluebell 33 Ltd of the linked site or imply any relationship between Bluebell 33 Ltd and the hyper-linked organisation or individual.

Governing Law and Jurisdiction

This website is controlled and operated by Bluebell 33 Ltd from its offices in England. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. All terms and conditions contained on this website shall be governed by and construed in accordance with English law. By using this website, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this website. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under English law. Privacy & Data Protection For information on our Privacy & Data Protection Policy please click on the relevant links.

Bluebell 33 Competition Terms & Conditions ("the Terms") applicable to any Bluebell 33 prize competition ("competitions")

1. Competitions are organised by Bluebell 33 Ltd whose registered address is C/O Brayne, Williams & Barnard Limited Rosemount House, Rosemount Avenue, West Byfleet, Surrey, England, KT14 6LB. By entering the Competition, entrants agree to be bound by these Terms.

2. Competitions are open to residents of the UK and Channel Islands. Employees of Bluebell 33 are not eligible to enter Competitions, nor is anyone connected with the Competition. The eligibility of any entrant is at Bluebell 33’s sole discretion.

3. Competition entrants may submit more than one entry to any Bluebell 33 competition, unless otherwise stated.

4. No purchase is necessary to enter competitions, unless otherwise stated.

5. Bluebell 33 does not assume any responsibility, and cannot accept any liability, for lost, damaged or incomplete entries sent by entrants, or for any lost or incomplete Website entries resulting from (without limitation) incorrectly entered codes or any technical fault or failed electronic data transmission. Any and all such entries will be deemed invalid. Proof of despatch shall not be proof of entry.

6. All entries, whether made on the Website or by post, must be received by Bluebell 33 by the advertised closing date, which will differ for each competition.

7. The prize-winner will be selected by Bluebell 33 management from all qualifying entries. Bluebell 33’s decision is final and binding and no correspondence or discussion will be entered into. Prizes will be awarded at Bluebell 33’s discretion and no prize shall be awarded as a result of improper or inappropriate actions by or on behalf of any entrant. Bluebell 33 reserves the right to request written proof of age or identity of any entrant before they may claim a prize.

8. All prizes are non-transferable and there are no cash alternatives. If the credit facility is not fully used no refund or further facility will be available to the prize-winner.

9. The prize-winner will be notified by email within two weeks of the Closing Date.

10. The name and county of the prize-winner will be made available via the Bluebell 33 newsletter following the Closing Date.

11. Prize-winners agree to take part in any publicity required by Bluebell 33 in connection with competitions and agrees that their names and the counties in which they live may be displayed by Bluebell 33 on the Website, Bluebell 33 newsletters and Bluebell 33 social media channels.

12. By entering Competitions, entrants agree that Bluebell 33 may use their personal data for administrative purposes connected to Competitions, and that Bluebell 33 may contact entrants (including by email) for such purposes.

13. Other than for death or personal injury arising from Bluebell 33’s negligence, Bluebell 33 hereby excludes (so far as is permitted by law) all liability for any damage, loss, cost and expense, whether direct or indirect, howsoever caused in connection with the Competition or any prize.

14. These Terms shall be governed by English law and, in the event of any dispute, Bluebell 33 and each entrant hereby submits to the exclusive jurisdiction of the English courts.

Bluebell 33 Ltd reserves the right to amend these terms and condition when necessary.

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